Can I take photos or film my child while they are training?
We do not allow parents or guardians to photograph or film any swimming classes in Brighton or at any of our other locations, even if limited to their own child. We understand you might want to document your child’s progress at times, but this will only be allowed under special circumstances, and only with the express permission of the swim school office, and the parents or guardians of the children attending the same class as your child. You may occasionally see our staff photographing or filming some lessons, but this is only ever used for in-house training and cannot be distributed or shared with any parent.
Is parental supervision a requirement for each swim class?
All children enrolled in our learn to swim program in Brighton and other locations must be accompanied by a parent or guardian older than 16 years while at the swim school centre. They must also be collected by a parent or guardian at the end of each lesson and cannot be left unattended at the pool side. No child may enter the water until a teacher is present.
Can I cancel my child’s enrolment or change lesson times?
You may cancel your child’s enrolment at any stage, for whatever reason. If the kids swimming lesson term in Brighton or our other locations has already started, you will be refunded for all remaining lessons, minus a small non-refundable deposit and administration fee. If you find the day and/or time of your child’s swimming lesson is unsuitable, you can request a change in day and/or time. However, there is no guarantee that your request will be approved, as it is always subject to the availability of space. We offer baby swimming lessons, children’s swimming lessons, and Squad training in Brighton and four other locations in Melbourne, which might make it easier for you to find classes that happen on a day or time more suitable to yours and your child’s schedule.